LaatWeet™ eHotline™Izinhlobo eziyisikhombisa zokungena. Umugqa owodwa wamacala ophumayo.
Inkundla ephephile, efihla ubunikazi yokubika izinkwali lapho ababikayo bakhuluma khona ngesiteshi abasithemba kakade futhi wonke umbiko ufika endaweni eyodwa yokusebenza yamacala yethimba lokuthobela imithetho. Kusukela ekutholweni kuze kube ukuvalwa, nerekhodi elivikelekayo emuva kwesenzo ngasinye.
Imibiko ifika isuka noma kuphi. Yonke iba yicala elilodwa.
Abasebenzi, okontilekta nabangaphandle babika ukukhathazeka ngewebhu, i-imeyili, i-SMS, i-WhatsApp, i-Messenger, i-Instagram noma ngehotline yocingo. Wonke umbiko uba yicala endaweni yokusebenza eyimfihlo lapho izikhulu zokuthobela imithetho zihlanganisa, ziphenya futhi zixoxe ngokuphephile nombiki ngaphandle kokuthola ukuthi ungubani.
Lezi zinkomba ziyindlela kuphela yokubuyela embikweni wakho asikwazi ukuzithola uma zilahlekile.
Ukufihla ubunikazi okuphila ingxoxo
Akukho akhawunti, akukho ubunikazi, akukho mininingwane ye-IP noma yedivayisi egcinwayo. Abaphathi babona kuphela igama lokuzifihla elinjenge-“Reporter #A4” kodwa ingxoxo iyaqhubeka.
Ibhokisi lokungenayo elilodwa leziteshi eziyisikhombisa
Umlayezo we-WhatsApp nefomu lewebhu bafika ecaleni elifanayo, emgqeni ofanayo, emugqeni ofanayo nezimpendulo zibuyiselwa endleleni eza ngayo.
Iwashi elisemthethweni, elakhelwe ngaphakathi
Imikhawulo yezinsuku eziyi-7 yokuvuma ukuthola neyenyanga ezi-3 yempendulo ikhiqizwa ngecala ngalinye, imakwa lapho isezayo futhi ikhushulwe lapho yephuliwe.
Imilayezo yebhokisi lokungenayo eliphephile
Umugqa ophephile ophindana phakathi kombiki nomphenyi, ovulwa ngenkomba yecala nephasiwedi kugcinwa ukufihla ubunikazi ezinhlangothini zombili.
Okuvikelekile ngokuzenzakalelayo
Umkhondo wokuhlola ongena kuphela uhlanganisa sonke isenzo ngisho nokubuka ukuze ukwazi ukukhombisa isilawuli noma ibhodi ngokunembile ukuthi kwenziwe ini, nokuthi nini.
Ukuhlaziya okulungele ibhodi
Isikhathi sokuvuma, isikhathi sokuxazulula, izinga lokuqinisekisa, nokuhlukaniswa ngesiteshi, isigaba nendawo kuthunyelwa ngokuchofoza okukodwa.
Kusukela embikweni wokuqala kuze kube okutholakele kokugcina
Bika
Umsebenzi ukhetha isigaba, agcwalise ifomu elakhelwe injongo, afake ubufakazi futhi athumele ngokufihla ubunikazi uma ekhetha.
Thola izinkomba
Bathola inkomba yecala nephasiwedi okuwukhiye kuphela wokubuyela embikweni wabo. Akukho lutho ngobunikazi babo olugcinwayo.
Xoxa ngokuphephile
Ukuthobela imithetho kuyahlanganisa, kuyanikeza futhi kubuza okulandelayo ngebhokisi lokungenayo eliphephile. Umbiki uphendula ngaphandle kokukhonjwa.
Case Management System
Ukuphathwa kwamacala kusukela ekugcineni kuya ekugcineni ngokuvalwa okuhlelekile, okutholakele okurekhodiwe nezenzo ezenziwe.
Nikeza abantu bakho indlela ephephile yokukhuluma
Sekela ukuthobela imithetho yababiki izinkwali, iziqondiso nezidingo zokubika kuzo zonke izifunda ngesiteshi sokubika esithenjwayo sabasebenzi nendawo esebenzisekayo yokuphatha amacala yamathimba okuthobela imithetho.
Hlola LaatWeet™ eHotline™