Enterprise Solutions
Inspiring growth through innovative research solutions.
Market Research
Our market research solutions, or as we call them - Cha-Ching® surveys, comprises paid surveys. We help researchers and companies find participants that meet a desired criterion to take a survey and in the process, participants earn points which can be exchanged for rewards or money! We maintain a rich database of diverse participants who are ready to take surveys and get paid. Cha-ching® paid surveys include features such as reviewing multimedia content (watch a video clip or listen to an audio file, review images etc), then asking a user to complete a survey to provide feedback on the content they’ve just reviewed. Our platform automatically conducts integrity checks to ensure that the feedback provided is carefully thought through. Once complete, the SurveyFiesta platform manages participant’s compensation and a report is issued to the client. Our consultants are available to assist with the scoping, design, administration and reporting of the Market Research kit.
Fraud Thermometer
Inspired by the 17th Century carving over a door of the famous Tosho-gu shrine in Japan, our Shizaru Surveys build on the proverbial principle of “see no evil, hear no evil and speak no evil”, by encouraging employees and other stakeholders to not turn a blind eye to fraud and abuse in the organization. Our consultants assist with the scoping, design, administration and reporting of the Shizaru Survey kit. These are special purpose surveys based to measure the effectiveness of the organization’s anti-fraud measures. The outcome of this process is a gap analysis report, which amongst other benefits, highlights the organizations pain points, and suggests counter actions.
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Customer Satisfaction and Experience
Based on the SurveyFiesta platform, we have developed a Customer Satisfaction and Experience (CSE) kit that helps organizations with effectively measuring customer satisfaction and experience. Our team understands that customer satisfaction and experience are not the same thing, and as such, have designed a process and questions that seek to not only measure the degree of customer “happiness” or satisfaction, but also measures whether the customer feels that their need or problem has been solved. Our consultants assist with the scoping, design, administration and reporting of the CSE kit.
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Employee Loyalty and Insight
Our Employee Loyalty and Insight (ELI) kit is based on industry research and experience, which speaks to the relationship between employee loyalty and organizational performance. The “insight” component of this survey kit seeks to capture the employees knowledge of the business, and the perceived challenges. Our consultants assist with the scoping, design, administration and reporting of the ELI kit.
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Employee Exit Interviews
Since it’s not always possible to conduct face-to-face exit interviews, our consulting team has developed a solution, which simplifies the exit process for employers and departing employees alike. We assist with the scoping, design, administration and reporting of the exit interview survey kit, with a purpose of gathering data to not only help the organization to improve based on the reasons for the employee departure, but also to turn the possibly disgruntled employee into a proud alumnus.
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Knowledge Management
Though our eLeaning Management Platform, organizations are able to easily convert existing training material, policies, presentations and other multimedia into a powerful eLearning course. Our management portal allows HR, Training offices and management the ability to track employee progress and compliance. Our Course Builder is easy to use and includes features that allow course administration over mobile devices.
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